Privacy Policy

Play video
1. Accountability

sweetgrassspa is responsible for all personal information under its control subject to federal and provincial privacy laws and its Privacy Officer is accountable for sweetgrassspa ’s compliance with the principles described in this Privacy Code.

2. Purpose

The purposes for which personal information is collected, used and disclosed by SweetGrass Spa will be identified and documented by sweetgrassspa at or before the time the information is collected.

3. Consent

The knowledge and consent of the individual are generally required for the collection, use or disclosure of personal information.

4. Collection

Personal information in the custody of sweetgrassspa is limited to that which has been collected by sweetgrass clients.

5. Accuracy

sweetgrassspa depends on sweetgrass’ clients for the accuracy and completeness of personal information.

6. Security

sweetgrassspa will make reasonable security arrangements to protect personal information in its custody or under its control. Sensitivity of the information will be taken into consideration when protecting your personal information. sweetgrassspa employs security procedures and protocols consistent with general practices within the industry.

7. Openness

sweetgrassspa will make readily available to individuals specific information about our policies and practices regarding the management of personal information.

8. Accessibility

Upon request in writing, sweetgrassspa will inform an individual of the existence, use, and disclosure of his or her personal information in the custody of sweetgrassspa . sweetgrassspa will provide an account of the use that has been made or is being made of personal information and to whom it has been disclosed.

9. Challenges

An individual can address a challenge concerning compliance with the above principles to sweetgrassspa ’s Privacy Officer.

10. Contact sweetgrass spa’s Privacy Officer

For more information about our privacy policies or to lodge a complaint please e-mail our Privacy Officer at or write to us at:

Queen Richmond Centre
111d Queen Street East
Toronto, ON M5C 1S2